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LumosChinese Learning Centre

Refund Policy

Last updated: August 2026

No refunds for attended lessons

Lessons that have already taken place are non-refundable.

Absences

For illness or exceptional circumstances, please arrange a make-up lesson with the teacher in advance. Unexcused absences are not refunded.

Withdrawal

If you wish to withdraw, please notify us in advance. Unused prepaid lessons will be refunded on a pro-rata basis.

Contact

For refunds or withdrawal, contact the teacher via WhatsApp or email.